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Create and Manage Application Forms

Application Forms control the questions candidates answer when they apply to a job.

Before you start

Before you start

Make sure you are logged in to Sprockets and have the correct access for the location, job, or candidate you need to manage. You should also know what information you want applicants to provide, which questions should impact scoring, and whether any answers should automatically remove an applicant from consideration.

Steps
1

Open Admin

From your Sprockets dashboard, open Admin to manage application settings, forms, jobs, and related hiring workflows.

2

Open the Application Forms tile

Select Application Forms to view and manage the forms applicants complete when they apply for jobs.

3

Click Manage Forms

Click Manage Forms to review existing forms, create a new form, or make updates to an existing application flow.

4

Review existing forms

Review existing forms, the jobs using each form, and the number of questions included. This helps you avoid editing the wrong form or changing a form that is already being used by another job.

5

Click Create Form

Click Create Form to build a new application form. If you are starting from an existing form, copy the current template first so you can safely make edits without changing the original version.

6

Add questions to the form

Add the questions applicants need to answer during the application process. Questions can be used to collect basic information, understand candidate fit, apply scoring criteria, or screen out applicants who do not meet minimum requirements.

Choose the question type

Select the question format that best fits the information you need. Common question types include free response, single choice, multiple choice, dropdown, yes/no, date, number, file upload, or resume upload.

Add answer choices

For multiple choice, single choice, dropdown, or yes/no questions, add each answer option applicants can choose from. Keep options clear, specific, and easy for applicants to understand.

Add good, bad, or knockout criteria

For answer-based questions, mark each answer choice as good, bad, neutral, or knockout when applicable. Good answers can help identify stronger-fit applicants. Bad answers can indicate lower fit. Knockout answers should be used for responses that do not meet a required qualification, such as age, availability, certification, or work authorization requirements.

Add scoring criteria

Use scoring criteria to define what a strong response looks like. For open-ended questions, add clear guidance around the experience, behaviors, availability, or traits that should positively or negatively impact the applicant's score.

Require a resume, if needed

If the job requires a resume, add a resume upload field and mark it as required. If a resume is optional, leave the field available but do not require applicants to upload one before submitting.

7

Review question settings

Before saving, review each question to confirm the wording, question type, answer choices, required settings, knockout logic, and scoring criteria are correct.

8

Save the form before assigning it

Save the application form once all questions, answer choices, criteria, resume requirements, and scoring settings have been added.

9

Apply the application form to a job

Assign the saved application form to the appropriate job posting so applicants complete the correct questions during the application process.

10

If a corporate template cannot be edited directly

If a corporate template cannot be edited directly, copy the template first and edit the copy. Then assign the copied version to the job that needs the updated application flow.

Question types

Common question types

Free response: Best for open-ended answers, work experience, availability details, or culture-fit questions.
Single choice: Best when applicants should select only one answer.
Multiple choice: Best when applicants may need to select more than one option.
Dropdown: Best for longer lists of options that should stay compact on the application.
File or resume upload: Best when applicants need to attach a resume, certification, license, or other supporting document.
Final check

What to check before you move on

  • ✓The application form is saved successfully.
  • ✓The correct question types are used for each question.
  • ✓Answer choices are added where needed.
  • ✓Good, bad, neutral, or knockout criteria are set correctly.
  • ✓Scoring criteria is added for any questions that should impact applicant fit.
  • ✓Resume upload is required or optional based on the job's needs.
  • ✓The application form is assigned to the correct job or jobs.
  • ✓Any related automation, notification, or scheduling settings are turned on where needed.