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      Creating and Sending Job Offers in Sprockets

      Creating and Sending Job Offers in Sprockets

      Sprockets makes it easy to manage job offers from start to finish — from building templates to sending them directly to applicants. This guide walks you through each step of the process.

      Step 1: Create Offer Letter Templates

      Offer letter templates save time and ensure consistency across positions.

      1. Navigate to Company Settings.
      2. Select the Job Offers tab.
      3. Click Create a New Template.
      4. Complete the fields:
        • Template Name — e.g., [Position] Offer Letter.
        • Job Offer Body — brief message that appears in the email sent to applicants.
        • Web Content — detailed content shown after the applicant clicks the email button; includes Accept and Decline options.
      5. Click Save.

      Attach Templates to Positions

      1. Go to the Jobs tab.
      2. Select the position.
      3. Click Actions → Job Settings.
      4. Toggle on Use Job Offer.
      5. Select the appropriate template from the dropdown.
      6. Scroll down and click Save.

      Step 2: Create a Job Offer for an Applicant

      Hiring managers can generate offers directly from the applicant's profile.

      1. Navigate to the Applicants tab.
      2. Change the applicant's Stage to Offer.
      3. In the popup, enter:
        • Start Date & Time
        • Wage Range
        • Address (select or add custom)
        • Hiring Manager (select user)
      4. Click OK — this creates the offer (not yet sent).
      Tip: If you need to remove an offer, you can delete it from the Offers tab and update the applicant's stage (e.g., to Rejected).

      Step 3: Send the Offer

      1. Go to the Offers tab.
      2. Under Offer Body, click Send to open, review, and edit the message.
      3. Click Send to deliver the offer.
      4. Offer Status updates from Not Sent → Sent. When the applicant responds, it becomes Accepted or Rejected.

      Applicant Experience

      • The applicant receives an email (and text if enabled) containing the Job Offer Body.
      • They click Respond to open the Web Content page.
      • At the bottom of the page, they can Accept or Decline the offer.
      • On acceptance, their stage updates automatically.
      Note: Applicants will receive email only (no text) if the hiring manager hasn't registered a mobile number in their profile.

      Step 4: Mark an Applicant as Onboarded

      • Locate the Onboarded column and toggle it on for accepted offers.
      • This moves the individual into the next stage and provides a clear view of onboarded vs. non-onboarded hires.

      Step 5: Notifications & Best Practices

      • Go to Personal Settings → Personal Notifications.
      • Toggle Notify me when an offer is sent to receive alerts.
      • Ensure both Job Offer Body and Web Content templates are complete before sending. (You may reuse the same content for both if needed.)
      • On acceptance, applicants agree to the terms outlined in your Web Content template.

      Additional Notes

      • Message History: All communications are logged in the applicant's profile.
      • Status Updates: Sending and accepting offers automatically adjust applicant stages.

      Need Help?

      If you have questions or need assistance, contact Sprockets Support:

      customer.support@sprockets.ai

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