1. Help Center
  2. Applicant Tracking

How to Send a Rejection Email Through Sprockets

Inform a Candidate You Are Moving On

  1. Go to the candidate's Sprockets Report.
  2. Press the "Email Participant" button on the right side of the screen (it's highlighted in blue). A dropdown menu of five pre-composed emails will appear.
  3. Press "Reject Candidate."
  4. A new window will appear from your email provider with the message. Add to it as you see fit.
NOTE: Sprockets' pre-composed emails will be sent from YOUR email, NOT the email tied to your Sprockets account. All pre-composed emails are just templates that appear in a new window. This allows you to add, delete, or edit at your discretion.