1. Knowledge Base
  2. Managing Candidates

How to Send a Rejection Email Through Sprockets

Step 1: Log in to Your Sprockets Account

Go to platform.sprockets.ai and enter your login information.

Step 2: Select Applicants on Your Sprockets Dashboard Page

  • Once logged in, click on the "Applicants" tab. (Hiring managers will automatically see the “Applicants” view upon logging in.)

Step 3: Find the Applicant You Want to Reject

Find the applicant you want to interview in the list. You can also find applicants specific to a job opening, if that’s easier, by clicking on the “Jobs” tab in the left sidebar.

Step 4: Click “Contact” in the Action Column

Once you’ve found your applicant, click “Contact” which will open a pop-up with various fields. 

Screenshot 2023-12-21 at 11.09.34 AM


For further assistance or questions, feel free to contact sprockets customer support.