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  2. Managing Candidates

How to Send a Rejection Email Through Sprockets

Inform a Candidate They Were Not Selected.

Asset 1-1

Go to the candidate's Sprockets Report.sprocketsreport

 

Asset 2-1

Press the Email Participant button on the right side of the screen (it's highlighted in blue). A drop-down menu of five pre-composed emails will appear.reject-1

Asset 3 Press Reject Applicant.
Asset 4-1 A new window will appear from your email provider with the message.
Asset 5-1 Personalize the email as you see fit.

 

NOTE: Sprockets's pre-composed emails will be sent from YOUR email, NOT the email tied to your Sprockets account. All pre-composed emails are just templates that appear in a new window. This allows you to add, delete, or edit at your discretion.