How to Contact Indeed Support for Account Setup

Follow the steps below to contact Indeed Support and request help connecting your Indeed Employer Account with Sprockets source IDs and sponsored job setup.

Step 1: Confirm Your Indeed Employer Account

Do you already have an Indeed Employer Account?

Yes → Go to Step 2.
No → Create an account first at https://indeed.com/hire.

Tip You'll need an active Employer Account to request setup help or make changes to job postings and campaigns.

Step 2: Accessing the Contact Page

Log in to your Employer Account.
Click your name in the upper-right corner.
Select Contact Us.

This page shows available support options and how to request help with setup.

Common Support Request Template

Copy and paste the template below once Steps 1–2 are completed:

Subject: Request for Account Setup Support

Hi team,

I'd like assistance with the following:
• Assigning the correct source IDs from Sprockets to my Indeed account
• Learning how to sponsor a job and ensure my postings are correctly tied to my campaigns

Account Email: [insert email]
Company Name: [insert company]

Thank you.