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Indeed Apply integration in Sprockets

Indeed Apply Integration in Sprockets
Integrations

Indeed Apply Integration in Sprockets

Learn how Indeed Apply sends completed applications to Sprockets and what to confirm during setup.

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Use this guide to understand how Indeed Apply sends candidate applications to Sprockets, what information is included, and where to get help.

 Overview

What to know

Indeed Apply lets candidates apply to your Sprockets jobs directly on Indeed without visiting your careers page. Completed applications, supported question responses, and resumes when provided are sent to Sprockets so your team can manage candidates in one place.

Good to know: Candidates appear in Sprockets with Indeed Organic or Indeed Sponsored recorded as the source.
 Guide

What this article covers

  • ✓How Indeed Apply sends applications to Sprockets.
  • ✓What Sprockets powered by Humanly configures and what information you provide.
  • ✓How application questions, resumes, visibility, and sponsorship work.
  • ✓How to troubleshoot common Indeed Apply issues.
 Workflow

How Indeed Apply works

  1. 1An active Sprockets job is sent to Indeed.
  2. 2Eligible postings display an Apply now button on Indeed.
  3. 3The candidate completes the application and supported questions on Indeed.
  4. 4Indeed sends the completed application to Sprockets.
 Setup

Set up Indeed Apply

Indeed Apply is generally enabled by default during Sprockets implementation. It is not normally a self-service setting customers need to activate.

What Sprockets powered by Humanly handles

  • Enabling Indeed publishing and Indeed Apply for your account
  • Designating the correct Sprockets job board
  • Configuring your company name and website URL
  • Confirming that active, eligible jobs are sent to Indeed

What you provide

  • Your company name as it appears in your Sprockets account
  • Your company website URL
  • The email address associated with your Indeed employer account, if one exists
 Account connection

Connect your Indeed employer account

Indeed may need to associate Sprockets-delivered jobs with your existing employer account, particularly if you want to sponsor jobs or manage their visibility from Indeed.

Follow How to Contact Indeed Support for Account Setup and tell Indeed that your jobs are delivered through the Sprockets ATS integration.

If Indeed cannot locate the source ID: Sprockets powered by Humanly may provide your Sprockets job board URL or a link to one of your Sprockets jobs to help Indeed identify the correct account.
JobSync: Sprockets uses Indeed's JobSync integration. There is no XML feed URL for customers to submit or monitor.
 Candidate experience

Application questions and resumes

Candidates complete the application directly on Indeed. Supported questions from the Sprockets application form can appear in the Indeed Apply experience and are answered before Indeed sends the completed application to Sprockets.

Because Indeed controls the application experience, some question types, formatting, or conditional behavior may differ from your Sprockets careers page. Contact the Sprockets powered by Humanly support team if an important question is missing or behaves unexpectedly.

Do not request highly sensitive information. Indeed does not allow application questions that request full birthdates, Social Security numbers, driver's license numbers, or other sensitive identification information. A posting with a prohibited question may be removed, and the employer account may experience restricted functionality.

Resumes: When a candidate provides a resume through Indeed Apply, it is sent to Sprockets. If the resume field is optional, an application may arrive without one. If resumes are required for the role, confirm that requirement on the Sprockets application form.

 Posting

Posting time and visibility

After a job is activated and the account is configured correctly, allow approximately 1-24 hours for it to appear on Indeed. Indeed determines the final acceptance, visibility, organic reach, and eligibility of each posting.

Once Indeed connects the jobs to your employer account, you can work with Indeed to sponsor eligible postings. Sponsorship, budgets, billing, and placement are managed by Indeed and are separate from enabling Indeed Apply in Sprockets.

 Troubleshooting

Common issues

The job is not appearing on Indeed

  • Allow up to 24 hours after activating or updating the job.
  • Confirm that the job is active and has a complete title, description, location, and other required information.
  • Ask Indeed whether the posting is connected to your employer account or limited by an Indeed policy.
  • Contact the Sprockets powered by Humanly support team to review the Sprockets account and job-board configuration.

Candidates cannot apply directly

Contact the Sprockets powered by Humanly support team to confirm that Indeed Apply is enabled for your account and job board. Indeed may also determine that an individual posting is not eligible for Indeed Apply.

A question or resume is missing

Check whether the question requests sensitive information or uses an unsupported format. Candidates may submit without a resume when it is optional. If the issue continues, send the job title and missing item to the Sprockets powered by Humanly support team.

 Support

Disable Indeed Apply or get help

To disable Indeed Apply: Contact the Sprockets powered by Humanly support team. Active jobs may need to be reprocessed before the change appears on Indeed.

Contact the Sprockets powered by Humanly support team for Sprockets configuration, publishing, missing applications, or application-question issues.

Contact Indeed Support for employer-account association, sponsorship, billing, job visibility, or Indeed policy questions.

 Guide

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