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Reset Your Password in Sprockets

Reset Your Sprockets Password

Forgot your password? Follow these steps to request a reset email and create a new password for your Sprockets account.

Before you start

Make sure you can access your inbox

You'll need access to the email inbox connected to your Sprockets account. The password reset link will be sent there.

Steps
1

Go to the Sprockets login page

Open the Sprockets login page.

Sprockets login page
2

Enter your email address

Click into the Email field, type the email address associated with your Sprockets account, then click Continue.

Login email entered with Continue button
3

Click Forgot password?

On the password screen, click Forgot password? to start the reset process.

Forgot password link on login page
4

Send the reset email

On the Forgot password page, enter your email address and click Send Reset Email.

Forgot password page with Send Reset Email button
5

Open the Trouble signing in? email

Go to your inbox and open the email from Sprockets with the subject line Trouble signing in?

Gmail inbox showing the Sprockets password reset email
6

Click Reset your password

In the email, click Reset your password to securely open the password reset page.

Password reset email with Reset your password button
7

Create your new password

Enter your new password, then retype it to confirm.

Password requirements:

  • At least 8 characters
  • At least one capital letter
  • At least one number
  • At least one special character
Create a new password page
8

Log in with your new password

Click Log In to finalize your new password and regain access to Sprockets.

Create new password page with Log In button
Final check

What to check before you move on

✓

You used the email address connected to your Sprockets account.

✓

You opened the password reset email from Sprockets.

✓

Your new password meets all password requirements.

Troubleshooting

I don't see the reset email.

Check your spam or junk folder. You should also confirm that you entered the same email address connected to your Sprockets account.

The reset link expired or does not work.

Return to the login page and repeat the steps above to send yourself a new password reset email.