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Send a Chat Message to a Candidate

Use candidate messaging to follow up quickly and keep candidates engaged.

Before you start

Before you start

Make sure you are logged in to Sprockets and have the correct access for the location, job, or candidate you need to manage.

Steps
1

Open the Candidates tab

Open the Candidates tab.

2

Find the candidate

Find the candidate.

3

Open the more actions or chat option

Open the more actions or chat option.

Send a Chat Message to a Candidate - Candidate More Actions Menu Chat Highlighted screenshot
Candidate More Actions Menu Chat Highlighted
Send a Chat Message to a Candidate - Chat Conversation Weekend Availability screenshot
Chat Conversation Weekend Availability
Send a Chat Message to a Candidate - Mobile Chat Draft Response Schedule Interview screenshot
Mobile Chat Draft Response Schedule Interview
4

Write your message

Write your message.

5

Review the message for clarity

Review the message for clarity.

6

Send the message

Send the message.

Send a Chat Message to a Candidate - Mobile Chat Compose Message Filled screenshot
Mobile Chat Compose Message Filled
Send a Chat Message to a Candidate - Mobile Chat Compose Message Empty screenshot
Mobile Chat Compose Message Empty
Final check

What to check before you move on

  • ✓The update is saved successfully.
  • ✓The correct users, locations, jobs, or candidates are selected.
  • ✓Any related automation, notification, or scheduling settings are turned on where needed.