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Why a Job Is Not Getting Applicants or Interviews

Use this checklist when a job is not receiving candidates or interviews are not scheduling as expected.

Before you start

Before you start

Make sure you are logged in to Sprockets and have the correct access for the location, job, or candidate you need to manage.

Steps
1

Open the Jobs tab

Open the Jobs tab.

2

Confirm the job exists and is active

Confirm the job exists and is active.

3

Confirm the correct location and application form

Confirm the correct location and application form are assigned.

4

Check whether auto

Check whether auto-scheduling is turned on at the job level.

5

Check whether the assigned hiring manager has

Check whether the assigned hiring manager has interview scheduling enabled in Personal Settings.

6

Review job

Review job-level interview duration, interview type, hiring manager, and max interview settings.

Why a Job Is Not Getting Applicants or Interviews - Job Configuration Overview And Interview Configuration screenshot
Job Configuration Overview And Interview Configuration
Why a Job Is Not Getting Applicants or Interviews - Job Interview Configuration Duration Dropdown screenshot
Job Interview Configuration Duration Dropdown
Why a Job Is Not Getting Applicants or Interviews - Job Interview Configuration Interview Type Dropdown screenshot
Job Interview Configuration Interview Type Dropdown
Why a Job Is Not Getting Applicants or Interviews - Interview And Availability Settings screenshot
Interview And Availability Settings
7

Review the application form and resume requirements

Review the application form and resume requirements if expected candidate details are missing.

8

If auto

If auto-scheduling is missing setup, Sprockets may show a caution indicator or setup note on the job.

Final check

What to check before you move on

  • ✓The update is saved successfully.
  • ✓The correct users, locations, jobs, or candidates are selected.
  • ✓Any related automation, notification, or scheduling settings are turned on where needed.