Common Reasons Why Someone Would Be Unable to Submit Your Sprockets Survey
Do you have an applicant saying they are unable to click the Submit button on your Sprockets survey? Here are some of the top reasons why they might have trouble:
 |
All required fields and questions have not been completed. |
 |
The fields for their name, email, and all three survey answers must be complete. |
 |
All required fields and questions have not been completed. |
|
The applicant's email address must be in the following format: user@emailaddress.com |
 |
The 120-Word minimum for survey answers has not been met. |
|
The Sprockets survey requires at least 120 words to be entered across all three questions. Survey responses that do not meet the 120-word minimum can not be submitted |
The Submit button should show up at the bottom of your Sprockets survey if the applicant has resolved all of the above issues.
If an applicant is still unable to submit their survey, have them reach out to our customer
success team via the live-chat support tool on the Sprockets survey page.
