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How to Configure Communication Settings

Learn configure communication settings in Sprockets.

Admin Setup

How to Configure Communication Settings

Learn configure communication settings in Sprockets.

Overview

Communication settings help control how Sprockets communicates with candidates and users throughout the hiring process.

When to Use This

Use this article when setting up or reviewing candidate messages, notification behavior, or account communication preferences.

How to Complete This Task

  1. Go to Admin or Company Settings.
  2. Open Application Settings or Communication Settings.
  3. Review the available message and notification options.
  4. Adjust settings based on your hiring workflow.
  5. Save changes.
  6. Test or review the candidate experience when needed.

Key Settings or Fields

  • Email settings
  • Text/SMS settings
  • Notification preferences
  • Candidate communication preferences
  • Automated communication behavior
  • Phone number requirements
  • Resume upload settings
Note: Available communication settings may vary by account and enabled features.

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